Question 1

How do I know whether my well pump is bad?

Accepted Answer

Common signs are no water at all, pressure that fades during use, air spitting from faucets, a pump that never shuts off, or a breaker that trips. Any of those warrant a diagnostic — but plenty turn out to be a pressure switch or a waterlogged tank rather than the pump itself.

Question 2

How much does a well pump replacement cost?

Accepted Answer

It depends on the depth of the well, the horsepower needed, and whether the drop pipe and wire need replacing. We give a firm price after diagnosing, before any work starts — no surprises on the invoice.

Question 3

Do you offer emergency service?

Accepted Answer

Yes. No-water calls are treated as emergencies and we work to get out the same day where we can. Call (336) 343-9156.

Question 4

How far do you travel?

Accepted Answer

About 40 miles in any direction from Mebane, covering Alamance, Orange, Caswell, Chatham, Person, Durham and Rockingham counties.

Question 5

Do you still do general plumbing?

Accepted Answer

No. We've focused the business entirely on wells — pumps, pressure systems, inspections and water quality. That specialization is what lets us diagnose faster and stock the right parts.

Question 6

How long does a well pump last?

Accepted Answer

Typically 10 to 15 years for a submersible. Life expectancy drops sharply if the pressure tank fails and the pump starts short cycling.

Question 7

How often should I test my well water?

Accepted Answer

Annually for bacteria and nitrates at minimum, plus any time the taste, smell, or appearance of the water changes, or after work is done on the well.

Question 8

What is a constant pressure system?

Accepted Answer

It's a variable-speed drive that adjusts pump speed to match demand, holding steady pressure instead of cycling between a low and high setpoint. It's the closest a private well gets to city-water feel.

Question 9

What does a well inspection include?

Accepted Answer

Flow testing, pump evaluation, equipment inspection and, when the casing needs a look, downhole camera work — you get a copy of the video along with a written report of our findings.

Question 10

Why does my water smell like rotten eggs?

Accepted Answer

Usually hydrogen sulfide, sometimes bacteria in the water heater. A water test tells us which, and the treatment differs, so testing first saves money.

Frequently asked well questions

Well trouble? Talk to someone who only does wells.